Afrimat Aggregates (KZN) PTY LTD based in Durban Regional Office has a FTC vacancy for:
Sales / Order Administrator
Minimum Requirements
- Grade 12 certificate (Matric) and/or relevant experience
- Previous call Centre experience advantageous
- Relevant industry experiences advantageous
- Reliable transport
- Interpersonal Skills
- Customer Service Orientation
- Attention to detail
- Computer Literacy
- Listening skills
- Flexibility
- Ability to work well in a team
- Able to take initiative
Duties and responsibilities (not limited to)
- Distributing of emails and other work/queries.
- Answering phones in a quick and professional manner.
- Offering prospective customers basic information on the products that are required. (aggregates)
- Taking of orders telephonically.
- Scheduling orders on X3 Sage with the correct information as provided by the customer (product, quantity, delivery address, site contact details)
- Scheduling orders from the sales consultants and emails.
- Creating new customers in X3 Sage
- Pricing of tenders on X3 Sage (priced according to specifications as provided by the bill of quantities).
- Creating pro-forma invoices on X3 Sage for all cash customers to ensure that correct payments are made for the products ordered.
- Loading of tolerance to ensure that orders are placed and can be delivered timeously
- Attend to walk in customers (quote, payment transactions, place order)
- Price customers according to the discount matrix that is allowed.
- Do customer follow- ups on those customers that were quoted
- Ensure that orders are scheduled in an efficient manner to fully utilize the available trucks.
- Work safely
- Be a responsible, honest and motivated employee
- Hard worker.
- Team player
- Pro-active and action-orientated attitude.
- Shows continuity in attendance.
Please send the following documents to apply:
Please upload the following documents in one file with the application form to the right. (File size no bigger than 3 MB)
- CV
- Certified ID copy
